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Check out our Video Lessons on the topic specified above. These contents are exclusively designed for Premium subscribers. Feel free to review any of the listed videos to help you get on your way to becoming a front office master.

Video 5-8 – What IF they refuse to pay a fee?

Video 5-7 – DEMO – The 3rd CX-NS

Video 5-6 – DEMO – Final Notice Letter without fee

Video 5-5 – DEMO – Final Notice Letter with fee

Video 5-4 – The 3rd time – what do you do then?

Video 5-3 – What IF you can’t charge them a fee?

Video 5-1 – WHY you NEVER want to get to this point

Video 4-9 Demo: Explaining the 1st Reminder Letter

Video 4-8: Common ‘Excuses’ and Solutions

Video 4-7: How to make sure it never happens again

Video 4-6: A Brief Description of Final Notice Letter

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